Notice: As part of our surveillance and to reduce risk of infection, we have updated our patient and visitor policy. Click here for more information
General Terms and Conditions
Thank you for visiting the website (“Website”) of Advance Surgical Group Pte Ltd (“ASG”). By accessing this Website and/or using the online services, you shall be deemed to have accepted to be legally bound by these terms and conditions of use. If you DO NOT AGREE to any of these terms and conditions of use, please immediately discontinue your access to this Website and/or use of the online services.
We may modify, vary or amend these terms and conditions of use at any time and any such modifications, variations or amendments shall be effective immediately upon posting on this Website. Any use of this Website thereafter shall be deemed to be acceptance of the amended Website.
The information and online services contained in or accessed through this Website are designed for informational and educational purposes only. It should not be regarded as substitute for any medical advice nor should it be used for treatment or diagnosis purposes. If you have or suspect that you have a medical problem, please promptly consult a qualified medical professional.
The contents of this Website are provided on and “as is” basis without warranties of any kind. ASG makes no representation or warranty, either express or implied, as to the accuracy, reliability, completeness or fitness for any particular purpose of any information contained or referenced in this Website. ASG does not assume any risk for your use of this Website.
ASG shall not be liable for any direct, indirect, incidental, special or consequential damages whatsoever, including, without limitation, damages for loss of profit as a result of the access, use or the inability to use of this Website. ASG does not make any warranty or guarantee that the availability of the contents through this Website and the online services will be uninterrupted, secured, error free or free of all viruses and/or other harmful elements.
You agree to indemnify, defend and hold ASG, its subsidiaries, and affiliates, and each of their directors, officers and employees harmless from all damages, losses, claims, liabilities, expenses and costs (including legal costs), in connection with or arising from (1) your access of this Website and/or use of the online services, (2) any violation of any of these terms and conditions of use.
Advance Surgical Group Personal Data Protection Statement
ASG is committed to ensuring that your personal data is protected. The collection, use and disclosure of your personal data, which will be obtained directly from you, or information we obtain as a result of our relationship with you, may include but is not limited to the following purposes:
- To render medical services and meeting your healthcare needs within ASG.
- To transfer or share your data with other members of ASG or third party vendors engaged by us for the purpose of rendering medical care to you. These health services may be located outside of Singapore.
- To communicate with your company or personal insurance for claims, reinsurance and compliance/audit purposes pertaining to your care.
- To respond to your enquiries, provide you advice and services to ensure continuity of care.
We will retain your personal information either for the period of our business relationship or, for the requisite retention periods as stipulated in any contractual arrangements or under any applicable law, whichever is the later.
Please note that in order for us to render medical services to meet your healthcare needs, it will be necessary for us to process your personal data. Without a complete record of your information, it will affect our capacity to accomplish our purposes stated above.
We endeavor to take reasonable precautions to ensure that your personal data that we collect and/or process are accurately reflected in our system in accordance with the details provided by you. Therefore, the accuracy of the personal data depends to a large extent upon the information you provide.
If you would like to update your existing data given to us, you may approach our clinic staff.
Due to the sensitive nature of the data, all requests have to be made in person and the relevant original documents are required:
- For change of name, please provide original NRIC, deed poll or marriage certificate
- For changes in NRIC/FIN/Passport No., please provide the original NRIC, FIN or passport.
- For changes in local or foreign residential address, please provide one of the following documents (within the last 3 months)
- Telecommunication/Internet bill/ Utilities bill
- Statement/letter from HDB
- Credit Card/ Bank/ Insurance Statement
- Tenancy agreement for residence
Should you have any further queries with regards to how we manage your personal data, you may address your communications to:
Advance Surgical Group
290 Orchard Road, The Paragon
#09-03, Singapore 238859
*Administrative charges apply.
ASG reserves the right to amend this policy at any time.
All trademarks, logos and all other intellectual property used in this Website are the property of ASG and/or licensed to ASG by third party identified in this Website. As such, you are not permitted to copy, reproduce, transmit, distribute, alter or otherwise use any of the content of this Website for commercial / personal gain, without the prior written permission of ASG. You are granted a limited license to access and use this Website. Unless explicitly stated herein, nothing in these terms and conditions of use construed as conferring, by implication, estoppel or otherwise, any license or right to use any trademarks, logos and all other intellectual property appearing on this Website without the prior written consent of ASG.
Your privacy is important to ASG. Your personal information given through online registration, appointment making forms, feedback forms or any other communication channel within this Website will be kept strictly confidential. Information collected is shared only with our authorized staff, for the purpose of providing better services. For example, our staff may contact you to confirm your appointment details. “Cookies” are small pieces of information that certain websites employ to store on the user’s hard drive, personalized browsing settings. Similarly, we may require cookies to help run certain services on this Website. You may set up your web browser security level to deny or accept cookies and if you do reject cookies from our site, some of our site may not work properly.
Third Party Links
This Website may contain hyperlinks to other websites that are owned or operated by third parties. Such linked websites are not under the control of or maintained by ASG and therefore ASG is not responsibility or liable for the contents or services available through any such websites. Use of the hyperlinks and access to such linked websites are entirely at your own risk.
Governing Law & Jurisdiction
These terms and conditions of use shall be governed by and construed in accordance with the laws of the Republic of Singapore and all disputes relating to these terms and conditions of use shall be submitted to the non-exclusive jurisdiction of the Singapore courts.